- IP Phone System for UC
- Connect up to 1.000 IP phonesr
- Easy to install and operate
- SIP-trunking & CRM integration
- Pure software version available
- Incl. call center features
Description
Sangoma Switchvox – Best Communications System for Your Business
Switchvox is more than a phone system—it’s a better way to communicate. The combination of Switchvox and D-Series phones provides a complete Unified Communications solution for small and mid-sized businesses by integrating all of your office communications, including phone, fax, chat, and web conferencing, to give you a customized communications experience. It allows you to access call queues, presence, and the applications you need right at your fingertips! With the Switchvox Softphone App for iPhone® and Android® and the Desktop Softphone Clients for Mac and Windows, employees can be productive from anywhere. No longer are users tied to their desk whenever they need to make a phone call! Switchvox also has tools that can connect your existing software and applications, such as Salesforce CRM and Outlook, to better arm your users with the contact information they need, when they need it. Talk about flexibility!
On-Site VoIP Phone System Options to Fit your Business
Switchvox appliances give small to mid-sized companies a powerful VoIP phone system to meet all the needs of their business in a single server. They come equipped with a quad-core processor, solid state drive, and the entire suite of advanced Unified Communications (UC) features available from Switchvox. As your business grows, you can seamlessly move to a larger system without having to purchase new software licenses. Compare Switchvox appliances and see which one is right for your business.
Switchvox Appliances: Powered by Dell EMC™ Hardware
The E525, E535, and E545 models are powered by Dell EMC hardware, allowing you to take advantage of additional benefits and technologies. These models are backed by Next Business Day Parts and On-Site Service, a guarantee that warranty parts will be dispatched to arrive on-site the next business day and, if necessary, a technician will be dispatched. Additionally, the E535 and E545 models are embedded with the integrated Dell Remote Access Controller 8 (iDRAC8) Enterprise with Lifecycle Controller to ease system administration and improve security.
Specifications
| Product: Sangoma Switchvox | |
|---|---|
| Call Management | Hold (Queue with message and/or music) Call transfer (incoming or active) 3-person conferences Call parking (Allows any extension to accept the call) Intercom / Paging Switchboard Features My Calls Widget (1-click call features) Call pick-up |
| Collaboration | Text Chat Features Video Chat Features Virtual conference rooms Screensharing (Desktop for other users or participants) Multimedia Chat SMS Support (requires SIPStation SIP Trunking Service) |
| Mobility | Switchvox Mobile Softphone Switchvox Desktop Softphone Switchvox Mobile Chat App Call Control Choose your connection: Wi-Fi, LTE, 4G or 3G Change status of Switchvox Mobile and Desktop Softphones Users can have up to 5 phones (including the softphone application) connected to their extension Pass Extension Caller ID on Mobile Calls |
| Call Management | Acknowledge Call Call Forward Call Cascade (Program calls to ring your phones one at a time in an attempt to find you) Find me, follow me (Allow calls to find you by ringing multiple phones, all at once or in a customized sequence) Imcoming Call Options IVR Maintain Caller ID Notifications Outgoing Caller ID Control Personal Call Rules Send to Voicemail Attach Status to Call Rules |
| Voicemail / Messaging | Blast Voicemail Groups Custom Voicemail Greetings Unified Mailboxes Voicemail-to-Email Visual Voicemail Voicemail for Every User Voicemail Widget |
| Apps & Integration | Microsoft Teams Salesforce.com Zendesk® Firefox Chrome Google Maps Outlook |
| Additional Features | Contact Center Call Training Web-based Management Reportings and Call Logs |
Ordering information
| Switchvox E510 | Switchvox E525 | Switchvox E535 | Switchvox E545 | |
|---|---|---|---|---|
| Phones | 150 | 400 | 700 | 1000 |
| Concurrent Calls* | 50 | 100 | 200 | 200 |
| Storage | SSD | SSD | SSD | Mirrored SSD |
| Integrated Dell Remote Access mit Lifecycle Controller (iDRAC) | – | – | iDRAC8 Enterprise | iDRAC8 Enterprise |
| Power Supply | External Wall 65W |
Internal 300W |
Internal 250W |
Internal redundant 350W |
| Installation | Wallmount Bracket | Rackmount with shelf (sold separately) |
1U Rackmount | 1U Rackmount |
| Dimensions (D x W x H) | 127 x 127 x 50mm | 292 x 94 x 290mm | 495 x 483 x 43mm | 610 x 483 x 43mm |
| Package Weight | 1.5kg | 6.8kg | 10.9kg | 17.2kg |
| Operating Temperature | 0° ~ 50°C | 5° ~ 35°C | 10° ~ 35°C | 10° ~ 35°C |
*Each conference call participant is considered one concurrent call. If your organization wishes to use the call recording function for a large percentage of concurrent calls (~40%), you should
purchase the next highest level appliance based upon concurrent call limits (ex. move from the E535 to the E545) for best performance.
